Website Privacy Policy

This privacy policy explains how I use the data I collect from you when you use my Site.

The Site owner(s), I, me, my and mine refer to: Dominica Lorimer, ABN 75 255 238 063

The Site, this Site, my Site refer to: https://lifecounselling.au

Topics

1. What data do I collect?
2. How do I collect your data?
3. How do I use your data?
4. How do I store your data?
5. Marketing
6. What are your data protection rights?
7. What are cookies?
8. How do I use cookies?
9. What types of cookies do I use?
10. How to manage your cookies
11. Privacy policies of other Sites
12. Changes to my privacy policy
13. How to contact me
14. How to contact the appropriate authorities

What data do I collect?

I collect the following data:

• Personal identification data if you supply it [Name, email address, phone number (optional)]
• Site access data [IP address of your Internet connection, browser & operating system used to connect with my Site, any external webpage or search terms which brought you directly to my Site].

How do I collect your data?

You directly provide me with your personal data when you:

• place an order for my services; or
• contact me voluntarily via webform or via email.

Whe you use or view my Site via your browser's cookies, your browser provides me with your Site access data.

How do I use your data?

I collect your data so that I can:

• process your requests; and
• retain & manage my sales records as required by law.

I do not pass on your data to third parties for any purpose (including marketing), except:

• to my Internet partner Bizazz Pty Ltd, if it is essential for their Site support services to me; or
• to law enforcement agencies where this is required of me by law.

My Internet partner Bizazz Pty Ltd & in rare cases, their designated server support team, may view your data in the course of their services provision. In accordance with these businesses' own privacy policies & customer service agreements, your data will only be used by them if it is needed:

• to help identify & remediate problems connected to website or email operations; or
• to assist law enforcement agencies with their proper investigations.

How do I store your data?

I store your data:

• at my Internet partner Bizazz Pty Ltd on their secure servers, and
• on my own secure devices.

I will keep your personal data for up to 5 years after you provided it to me, or for up to 5 years after you last contacted me (whichever is the latest). Once this time period has expired: unless you ask me to retain your contact information, I will delete your data from my Site's server and my mailing lists.

I will keep your Site access data for not more than 10 days in webserver logs. After this, your data will be automatically deleted by the server from its logs.  I will also keep your Site access data in non identifying, aggregated report format on the webserver for 15 months after you use my Site; and I may retain it in this format as part of my business records for an indefinite time.

What are your data protection rights?

You are entitled to:

• Access: You have the right to request copies of your personal data. I may charge you a small fee for this service.
• Rectification: You have the right to request that I correct any information you believe is inaccurate. You also have the right to request me to complete the information you believe is incomplete.
• Erasure: You have the right to request that I erase your personal data, under certain conditions.
• Restrict processing: You have the right to request that I restrict the processing of your personal data, under certain conditions.
• Object to processing: You have the right to object to the processing of your personal data, under certain conditions.
• Data portability: You have the right to request that I transfer the data that I have collected to another organisation, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please email me. If you make a request, I will respond to you within one month.

Cookies

Cookies are text files placed by my Site on your browser, to collect standard Internet log information and Site visitor behaviour information. When you visit my Site, I collect Site access data from you automatically through cookies or similar technology.

For further information, visit https://allaboutcookies.org.

How do I use cookies? What types of cookies do I use?

My Site uses first-party cookie-like technology to improve Site visitor experience & to inform my business:

• functionality: to retain data you have entered on my Site's webform for a short period, until you are ready to submit the form;
• marketing: to collect information about your visit to my Site (the content you viewed, the links you followed) and information about your browser, device and IP address.

I store this data for a set time on my Site's webserver (see above). I view and use this data only in non-identifying aggregated reports which combine all my site visitors' Site visitation data.

How to manage cookies

You can set your browser not to accept cookies on all or particular websites. The above website All About Cookies tells you how to remove cookies from your browser.

Your browser will retain information about your cookies choice. My Site will access this data on your browser, the next time you visit my Site via the same IP address+browser+operating system.

If you block my Site's cookies, some of my Site features may not function as a result.

Privacy policies of other websites

My Site may contain links to other websites. My privacy policy applies only to my Site. If you click on a link to another website, you are responsible to read their privacy policy.

Changes to my privacy policy

I keep my privacy policy under review and place any updates on this webpage.

How to contact me

If you have any questions about my privacy policy or the data I hold about you, or if you would like to exercise one of your data protection rights, please email me.

Privacy authority

Australian Privacy Commissioner: https://www.oaic.gov.au
Phone: 1300 363 992

Last updated 17th March 2025